Couple's service package price: PHP 58,000

Terms of Use and Notes

1. This package is priced for couples only (2 people total). One concierge and one casino escort girl will be provided.

2. We can customize the number of people using the service according to your request, so please feel free to contact us.

3. To use the concierge service, you need to register as a member at each casino (passport required). If you have not yet done so, the concierge will assist you.

4. Travel expenses, accommodation expenses, bets on slot machines and table games, tips, meals and drinks at restaurants, and other expenses that vary from person to person are not included in the package price.

5. If there are any expenses incurred for the service, you will be charged separately at actual cost.

6. To prepare for illness or accidents during your overseas trip, we recommend that you purchase "credit card travel insurance" or "private (non-refundable) overseas travel insurance" in advance.

7. The package usage time includes travel time both inside and outside the IR facility.

8. The package is valid for a maximum of 2 days and a total of 20 hours (extendable).

Couple's service package contents:

① Hotel check-in assistance

We will assist you with check-in and check-out at your booked hotel.

② Global Gaming Guide

This guide provides information on membership benefits at IR Casino and online global gaming services, as well as important points regarding etiquette and other considerations during gameplay.

③ Membership Registration

By registering as a member, you can earn various benefits such as free hotel stays and meal vouchers through Play Points. Membership registration will be assisted by a concierge.

④ Arranging vehicles for pick-up and drop-off / transportation

Free luxury car transfers are available between the airport and the IR resort & casino; however, the number of vehicles is limited, so please book early. Rolls-Royce Ghost is available for an additional charge (PHP 30,000). For transportation from the IR to off-site locations, we can arrange Grab or inDrive (charges may apply depending on the destination).

⑤ Slot machine information & escort

From older models to the latest and most popular machines, we provide information on slot machines with high jackpot probabilities, machines with relatively large play points, and machines where you can aim to increase your points without risk, all tailored to your budget.

⑥ Table game information & escort

Table game rules may vary from casino to casino, so we will explain those rules and introduce table games that have jackpot-like expansion rules.

⑦ Drink service

We offer a variety of drinks to suit players' requests, including coffee, soft drinks, beer, and cocktails.

⑧ Meal arrangements

Food and drinks (including takeout) at bars, lounges, restaurants, etc. are subject to a charge, but some establishments accept meal vouchers earned through points.

⑨ Arrange for Casino Escort Girls

Casino escort girls enhance the customer's gaming experience with smiles and engaging conversation. They fully utilize their character to potentially become lucky charms during jackpot opportunities. They also play an important role as intermediaries between the concierge and the customer when ordering anything. They do not provide any services of a sexual nature, such as hotel escort.

⑩ Communication, message, and storage services

Within the IR resort, we are often unable to answer phone calls and messages from family or company. By providing the other party with our designated contact information (LINE or email) in advance, we will forward any messages or calls we receive. We will also keep records of communications and messages until your return home.

⑪ English-Tagalog interpretation service

Interpretation is one of our concierge's areas of expertise, so we can handle any request without any problems.

⑫ Emergency response and arrangements

A clinic is permanently located within the IR (Integrated Resort). For minor injuries, treatment can be provided there. An AED (Automated External Defibrillator) is also kept within easy reach, and emergency staff are on standby to respond immediately. A concierge is available to provide interpretation services. Additional charges may apply.

⑬ Arranging and accompanying the patient to the hospital

Ambulances are stationed within the IR (Integrated Resort) and can be used for emergency transport to affiliated hospitals. Concierges are also available to accompany interpreters, ensuring comprehensive emergency response (additional charges may apply).

⑭ Explanation of medical condition, etc.

Our concierge can provide a thorough explanation of the situation and medical condition to security guards and emergency staff.

⑮ Arrange for a lawyer

Even if an unexpected problem arises and escalates into an incident, our experienced concierges will respond flexibly and arrange for legal assistance as needed.

Optional Services - List (No service charge for arrangements)

Contents:

① IR Resort Experience Tour

This service is popular with first-time visitors and groups because it allows them to learn everything about the IR facility.

② Arrangement of event venues such as entertainment lounges

For those who wish to enjoy entertainment shows in a bar setting in addition to their casino experience, we will handle all reservations and arrangements smoothly.

③ Provision and arrangement of relaxation menus

For female guests, we offer relaxation packages that include access to spas, gyms, and swimming pools. We can also arrange shopping tours tailored to your needs, accompanied by a concierge.

④ Providing and arranging information on nightlife spots

For those who want to enjoy the nightlife outside the casino before or after playing, our concierge will guide you to carefully selected night spots that women can also enjoy.

⑤ Arrange for a bodyguard

As a general rule, we do not escort clients to high-risk locations, but if such risks exist, we recommend arranging for a bodyguard.

⑥ Arranging airline tickets

If you need to cancel or change your flight tickets due to extending your stay, we will handle it promptly.

⑦ Arranging accommodation at IR hotels and general hotels

We can arrange accommodations for changes in your lodging or extensions of your stay, according to your preferences and budget.